(4.6 / 5)1442+ Ratings

Oakley Reviews

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Overall Rating

4.6
12 Reviews
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About Oakley

Oakley.com is a renowned platform known for its wide range of products and services. The website offers a variety of sunglasses and eyeglasses for both men and women. In addition to eyewear, Oakley also provides a diverse range of apparel, including hoodies, sweaters, polo shirts, T-shirts, pants, shorts, and board shorts.

The brand also offers various accessories such as backpacks, hats, beanies, cycling and mountain biking helmets, jackets, vests, sneakers, books, and sunglass and eyeglass accessories. Customers can even customize their sunglasses to make them 100% unique.

In terms of services, Oakley provides a warranty and product support system. All Oakley eyewear is warranted against breakage due to material or workmanship defect for two years from the date of purchase with a valid proof of purchase. However, the warranty program does not cover scratched lenses.

For apparel, except for Technical Outerwear & Gloves, they are warranted against defects in material or workmanship for 100 days from the date of purchase. The warranty is only valid with proof of purchase from an Authorized Oakley Dealer.

Oakley also offers additional services like free shipping on orders over $50, same-day pickup at Oakley stores subject to product availability, and a 50% off replacements as an Oakley MVP. Customers can also schedule an in-person eye exam with an optometrist at one of Oakley's partner locations.

Oakley's commitment to quality and customer satisfaction has earned it a high rating from its customers. It's a one-stop-shop for anyone looking for high-quality eyewear, apparel, and accessories.

Oakley Pros & Cons

Pros:

  • Quality Products: Oakley is known for producing high-quality, durable eyewear and apparel.
  • Variety of Styles: They offer a wide range of styles to fit various needs and preferences.
  • Good Looking Glasses: Many customers appreciate the aesthetic appeal of Oakley's products.

Cons:

  • Customer Service Issues: Most customers are dissatisfied with Oakley's customer service, citing problems with communication, returns, and refunds.
  • Quality Control Issues: Some customers have reported shoddy quality, including cracked lenses and broken frames.
  • High Price Point: Oakley products are often expensive, and some customers feel that the quality does not justify the cost.
  • Website Issues: Some users have experienced problems with the website, including slow loading times and difficulties with order tracking.

Overall, while Oakley is known for its quality products, the company's customer service and quality control have been major points of contention for many customers.

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Oakley Customer Reviews (12)

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Jeffrey Martinez
Jeffrey Martinez
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Feb 9, 2023
Yisiyta Inarkaevich
Yisiyta Inarkaevich
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Feb 8, 2023
Anastasie Tollmache
Anastasie Tollmache
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Feb 8, 2023
Oliver Holt
Oliver Holt
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Feb 8, 2023
Ralf Neudorf
Ralf Neudorf
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Feb 7, 2023
Violetta Sabbatini
Violetta Sabbatini
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Feb 7, 2023
James Spence
James Spence
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Feb 4, 2023
Þorvaldur Sveinbjörnsson
Þorvaldur Sveinbjörnsson
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Feb 4, 2023
Robert Burns
Robert Burns
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Feb 3, 2023
Embla Bryndísardóttir
Embla Bryndísardóttir
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Feb 3, 2023

Oakley Customer’s Q&A

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Oakley Features and Benefits

Key Features and Benefits of Oakley.com:

  1. Prizmâ„¢ Lens Technology: Enhances color and contrast, providing a clearer and more detailed view.
  2. High Definition Optics® (HDO®): Offers sharper and more accurate vision, reducing distortion.
  3. Plutonite® Lens Material: Provides 100% UV protection and impact resistance.
  4. Customizable Options: Allows for personalization of eyewear to fit individual preferences.
  5. Sport-Specific Designs: Tailored for various sports like cycling, golf, and fishing, ensuring optimal performance.
  6. Durable Frames: Made from high-quality materials, ensuring longevity and reliability.
  7. Prescription Lenses: Available with advanced lens technologies for those needing vision correction.
  8. User-Friendly Website: Easy navigation and virtual try-on feature for a seamless shopping experience.
  9. Exclusive Deals and Promotions: Access to special offers and discounts for registered users.
  10. Fast and Reliable Shipping: Ensures timely delivery of products.

Oakley Pricing

Oakley.com offers various discounts and promotions, including:

  • Up to 50% off sunglasses.
  • 50% off clear Prescription lenses with free Stealthâ„¢ Pro at checkout.
  • Free shipping on orders over $50.
  • Free 30-day returns on most items.

For specific pricing on individual models, you can visit the Oakley website and filter by category or use the frame advisor technology to find your perfect frames.

About Oakley.com Payment Method?

Oakley.com accepts the following payment methods: Visa®, MasterCard®, American Express®, Discover®, Diners Club®, JCB®, PayPal, and Affirm. Please note that the availability of these payment methods may vary depending on the region. It's always a good idea to check the official Oakley website for the most accurate and up-to-date information.

Oakley FAQs

FAQ

Oakley Alternatives

Top 10 Oakley.com Alternatives:

  1. Ray-Ban: Known for iconic designs and timeless appeal, offering excellent UV protection and visual clarity.
  2. Costa Del Mar: Exceptional lens technology and durability, ideal for outdoor enthusiasts.
  3. Blenders Eyewear: Stylish and affordable, perfect for beach and casual wear.
  4. Tifosi Optics: High-performance sunglasses for cycling and running, with a no-slip grip and vented lenses.
  5. Knockaround: Budget-friendly with a variety of styles, offering full UV400 protection.
  6. Goodr: Affordable and stylish, designed for running and outdoor activities.
  7. Smith Optics: Known for fantastic polarized lenses, great for fishing and watersports.
  8. Rudy Project: High-performance eyewear for sports, with advanced lens technology.
  9. Hugo Boss: Full-rim rectangular sunglasses, offering a sleek and modern look.
  10. Carrera: Square sunglasses with a stylish design, suitable for various occasions.
FAQ

How To Open A Oakley Account?

To open an account on Oakley.com, follow these steps:

  1. Visit the Oakley website and navigate to the login/register page.
  2. Click on "Create a New Account".
  3. Fill in the required information, including first name, last name, email address, and phone number.
  4. Create a strong password and confirm it.
  5. Agree to the Terms of Service and opt-in for email updates if desired.
  6. Click on "Create Account" to complete the process.

This will grant access to exclusive deals, priority entrance to events, and new launches.

FAQ

Can I change Oakley's orders?

If you are trying to cancel or amend products in your order, please understand that their system is designed to fulfill and ship orders as soon as possible. They have very limited time to modify or cancel an order as a result.
FAQ

Can I change my address on Oakley's orders?

If you are trying to edit your address on the order, please remember that they are unable to update an address once the order has been placed. They can try to cancel the order so you can place another one with the proper address.
FAQ

How can I contact Oakley?

You can get support via their phone number: 800 403 7449.
FAQ

What is Oakley's return policy?

If for any reason you are dissatisfied with an Oakley product you purchased from Oakley.com within the last 30 days, you may return it as long as it is still in brand-new, resalable condition and has the original packing.
FAQ

Does Oakley offer expedited shipping?

Yes, they do. Expedited shipping is available at Oakley.
FAQ

About Oakley.com Prices and Cost?

Oakley.com offers a wide range of products with varying prices. Sunglasses are available in a price range from $50 to $250. The price varies based on the model, lens technology, and customization options. For instance, the Gascan® model is priced at $136.50, the Thinlink model at $103.50, and the HSTN model at $81.00.

In addition to sunglasses, Oakley.com also sells prescription eyeglasses. The prices for these can range from $82.00 to $243.00.

Oakley.com also offers a variety of apparel, shoes, and accessories. The prices for these items vary widely, and discounts are often available.

Please note that all prices are subject to change and it's recommended to check the official Oakley website for the most accurate and up-to-date information.

FAQ

Oakley.com Return Policy?

Oakley.com has a return policy that allows customers to return their orders purchased on the site. Customers can bring their product, proof of purchase, and original packaging into a store within 30 days of purchase for a complete refund based on the original method of payment.

In terms of shipping, Oakley.com offers different options. All shipments are sent fully insured. Currently, shipments can only be made to addresses within the 50 United States and US Territories (Puerto Rico and Guam). They cannot ship to Post Office Boxes, or Internationally. All shipments to APO/FPO addresses are sent via their Standard service level. Delivery may take up to business days. This shipping option consists of either full ground service or an emission compensation program. The carbon neutral service is verified by a certified auditing company.

For custom orders, please allow up to 4 days prior to shipping to build your custom creation. If you purchased an Rx item, it can take 5-7 days (after your Rx has been received and verified) at the lab to create your lenses. Once your order ships, you will receive a confirmation email specifying what carrier was used along with the corresponding tracking number.

Please note that items in your order may ship from multiple locations and can occasionally be delayed due to unforeseen circumstances. To check the status of your order, you can visit the Oakley.com website.

FAQ

About Oakley.com Popular Products and Services?

Oakley.com is a popular online store known for its wide range of products. The store offers a variety of items including sunglasses, goggles, and apparel. One of the unique services provided by Oakley is the ability to customize sunglasses to make them 100% unique. They also offer a range of accessories designed for various weather conditions.

In terms of apparel, they offer tops engineered for adventure and high-performance bottoms for the great outdoors. They also have an Outdoor Collection for those who love to stay connected with nature.

Oakley is also known for its Prizmâ„¢ Lens Technology which enhances the details you want to see by filtering colors. This technology is available in their best-selling sunglasses.

In addition to these, Oakley provides several services like Responsible Shipping, Same Day Pick Up in Oakley stores, Free Shipping on orders over $50, and 50% off replacements as an Oakley MVP. They also offer the option to book an eye exam with an optometrist at one of their partner locations.

The latest collection from Oakley blends fashion and function seamlessly, offering meticulously curated outfits and cutting-edge designs. The products and services offered by Oakley are highly rated by customers, reflecting their commitment to quality and customer satisfaction.

Please note that this information is based on the data available and may vary. For the most accurate and up-to-date information, it is recommended to visit the official Oakley website.

FAQ

What are the most popular Oakley sunglasses?

Based on the available information, some of the most popular Oakley sunglasses include the Oakley Holbrook XL Prizm H2O Polarized Sunglasses, the Oakley Frogskins Prizm Sunglasses, and the Oakley Split Shot Polarized Sunglasses. Other popular models are the Oakley SI Flak 2.0 Sunglasses and the Oakley Pasque Prizm Polarized Sunglasses. The Oakley Holbrook Prizm Sunglasses and the Oakley Men's Oo4060 Crosshair Aviator Sunglasses are also highly rated. These sunglasses are popular for their unique features such as Prizm lenses, polarization, and Unobtainium grips. They are available in various sizes including 'XS', 'Standard', and 'XL' to fit different head shapes and sizes. Prescription lenses, including Prizm and Polarized options, are available for many of these frames. Please note that the popularity of sunglasses can vary based on personal preference and specific needs.

FAQ

What are the customization options for Oakley sunglasses?

Oakley offers a variety of customization options for their sunglasses. Through the Oakley Custom Program (OCP), customers can customize their sunglasses with no effort. The key customizations available include Frame Color, Icons, Earsocks, Lenses, and Lens Etching (Custom Name etc). In addition to these, there are also Do It Yourself (DIY) customizations that customers can do. These include replacing the lenses, changing the earsocks, and changing the icons. For more complex DIY customizations, customers can consider painting the frames or cutting the lenses. These customizations allow customers to express their individuality and stand out from the crowd. However, it's important to note that some customizations may increase the price of the sunglasses.

FAQ

What is the return policy for Oakley.com?

Oakley.com has a 30-day return policy. If for any reason, you are not satisfied with an Oakley product you bought in the last 30 days from Oakley.com, you may return it. Items must be returned in their ORIGINAL condition (with original packaging, unused, untested, original tags, and resalable). You can bring your product, proof of purchase, and original packaging into an Oakley Store within 30 days of your purchase, and they'll provide you with a complete refund based on your original method of payment. All Oakley eyewear is warranted against breakage due to material or workmanship defect for two years from the date of purchase with a valid Proof of purchase. Oakley’s warranty program does not cover scratched lenses. Additionally, any alterations of Oakley products (i.e. sunglasses fit with non-Oakley prescription lenses) will void warranty coverage. For products purchased in California, warranties on products purchased on or after July 1, 2023 will commence on the date of delivery of the product (not date of purchase).

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